Dos and Don'ts during a winter freeze.
Straight talk for homeowners who want heat—not headaches.

When winter hits hard, your HVAC system is already under stress. What you do (or don’t do) during a freeze can be the difference between riding it out comfortably or calling for emergency service at the worst possible time. Here’s the no-nonsense list.
DO: Smart Moves That Help Your HVAC System
- Do keep your thermostat consistent
Set it and leave it alone. Large temperature swings don’t heat your home faster—they just force the system to work harder and longer.
Best practice: Pick a comfortable temp and stick with it.
- Do expect longer run times
During extreme cold, especially with heat pumps, longer cycles are normal. The system isn’t broken—it’s fighting physics.
- Do allow heat pumps to defrost
If you see steam coming off the outdoor unit, relax. That’s a normal defrost cycle, not smoke or failure.
- Do keep vents and returns clear
Furniture, rugs, or boxes blocking vents choke airflow. Poor airflow equals poor performance and higher strain on the system.
- Do keep snow and debris away from the outdoor unit
Clear around the unit so it can breathe. Airflow matters even in winter.
- Do change filters if they’re dirty
A clogged filter during a freeze is like trying to breathe through a scarf. Restricted airflow can cause shutdowns or icing issues.
DON’T: Common Mistakes That Cause Breakdowns
- Don’t crank the thermostat way up
Turning it from 68 to 75 won’t warm the house faster. It will:
Trigger excessive auxiliary heat
Spike electric bills
Stress electrical components
Patience costs less.
- Don’t shut the system off overnight
Turning heat off during a freeze increases the risk of:
Frozen pipes
Long recovery times
Emergency service calls
If you’re home, keep it running.
Don’t block or close vents
- Closing vents doesn’t “push heat” to other rooms. It disrupts system balance and can cause pressure issues.
Don’t pour hot water on the outdoor unit
Thermal shock can crack coils and damage components. If ice forms, let the system handle it.
Don’t rely on space heaters as your main heat
They’re supplemental—not a solution. Overuse can trip breakers, overload wiring, and increase fire risk.
Red Flags That Mean Call for Service
- Cold air blowing consistently
- System turning on and off rapidly
- Breakers tripping
- Ice fully encasing the outdoor unit
- House never reaching set temperature
